Privacy Policy
1. Our Commitment to Your Privacy
Welcome to LawCrust Realty. Our purpose is to build trust backed, legally secure real estate assets, and that commitment to trust and security extends to your personal data. This Privacy Policy outlines how LawCrust Realty (“we,” “us,” or “our”) collects, uses, protects, and shares the information you provide to us when you use our website (www.lawcrustrealty.com), engage with our services, or otherwise interact with us.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information to provide and improve our services, communicate with you, and fulfill our legal and contractual obligations. The type of information we collect depends on how you interact with us.
A. Information You Provide Directly:
- Contact Information: When you fill out a contact form, request a consultation, or inquire about our services, we collect your name, email address, phone number, and any message you provide.
- Service Specific Information: To engage with our core services, we may require detailed information, including:
- For Property Management for NRIs: Your residential status, overseas contact details, property address, property documents, tenant information, and necessary financial details (bank account information) for rent management and remittance.
- For Property Regularisation: Copies of property deeds, society documents, government notices, occupancy details, and other legal documents required for the regularisation process.
- For Construction & Redevelopment: Information about your property or housing society, project plans, member details, and financial and legal agreements.
- For Project Management Services (PMC): Client and project specific data required to oversee your self redevelopment project.
B. Information We Collect Automatically:
- Usage Data: When you visit our website, we automatically collect information about your device and browser, your IP address, pages you visited, and the time and date of your visit.
- Cookies: We use cookies and similar tracking technologies to analyse site traffic, personalise content, and understand user behaviour to improve our website experience.
3. How We Use Your Information
Your information is used solely to deliver the legally rooted, client centric services you expect from us. Our primary purposes for using your information are:
- To Provide and Manage Our Services: To perform end to end property management, execute property regularisation with legal authorities, manage construction and redevelopment projects, and offer consulting.
- To Communicate With You: To respond to your inquiries, send you project updates, provide important notices, and share information relevant to your engagement with us.
- For Legal and Compliance Purposes: To navigate complex regulations, file necessary documents with government bodies, ensure legal compliance for your property, and fulfill our contractual duties.
- For Marketing and Outreach: To send you newsletters, updates on our services, or promotional materials that may be of interest to you. You will always have the option to optout of these communications.
- To Improve Our Website: To analyse how our website is used in order to improve its design, functionality, and user experience.
4. How We Share Your Information
In an industry where trust is paramount, we are steadfast in our commitment to protecting your data. We do not sell your personal information to third parties. We only share your information in the following limited circumstances:
- With Service Partners and Contractors: We may share necessary information with trusted third parties who perform services on our behalf, such as architects, contractors, or maintenance staff, strictly on a need to know basis for your project.
- With Government and Regulatory Bodies: For services like Property Regularisation and ensuring legal compliance, we are required to share your property and personal information with municipal corporations, land record offices, and other relevant government authorities.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order).
- With Your Explicit Consent: We will share your information with other third parties only when we have your express permission to do so.
5. Data Security
Reflecting our foundation in legal excellence, we have implemented robust technical and organisational security measures to protect your personal information from loss, misuse, alteration, or unauthorised access. We secure physical documents and utilise encrypted digital systems to safeguard the sensitive data entrusted to us.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to provide our services to you, and to comply with our legal obligations (for example, retaining property related records as required by law).
7. Your Rights and Choices
You have rights regarding your personal information. You can:
- Access and Update: Request access to the personal information we hold about you and ask that we correct any inaccuracies.
- Withdraw Consent: Withdraw your consent for us to process your data at any time (this may affect our ability to provide certain services).
- Opt Out: Opt out of receiving marketing communications from us by using the “unsubscribe” link in our emails or by contacting us directly.
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how LawCrust handles your personal data, please contact us at: inquiry@lawcrustrealty.com